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Keen-to-Read Books

Endearing picture books to help your child become a fluent reader.

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Customer Care

Privacy Policy


Keen-to-Read Books value your business.


We do not share or sell our customer list or our list of Keen-to-Read News subscribers to any third party.


When customers place orders online, the information required to fulfil that order is used  for order fulfilment and payment purposes.


However, we may from time to time notify you of upcoming books, sales and other Keen-to-Read news we think you might be interested in. However, within these emails, there is a means of choosing not to receive any more.  



Updates


As our business and web site develops, we will be updating our Privacy Policy and  Terms & Conditions, as necessary, to reflect customer feedback and the evolution of our services.


We welcome your feedback. If you have any questions regarding our privacy statements or terms & conditions, please let us know.



Terms & Conditions


Guarantee & Returns

We hope you will be delighted with our books, which are produced with care. If for any reason you are not, return them in their original condition within 30 working days, and we will refund your money.


Products are returned at your expense, unless the goods are faulty; in which case, we will refund the cost of the return postage, and of course send you a replacement or a refund for the goods.


Ordering

Ordering online from Keen-to-Read Books is quick & easy.


If you do not wish to order online,  please contact Keen-to-Read Books to make payment arrangements. See details on the contact page on this site.


Keen-to-Read Books does not recommend that purchasers mail cash for payment of goods. Keen-to-Read Books accepts no responsibility for the theft or loss of mailed cash.


Price, Currency

Prices on this site are in New Zealand dollars (NZD).


We reserve the right to vary prices. However, the price confirmed at the time of ordering will not be changed.


Product prices are given exclusive of delivery costs.  Handling and postage costs, on this site, are calculated per order, and not per item. This cost will be added to the price of your order.


Stock Availability

If we are unable to fulfil you order promptly, in the numbers you specified in your order, you may cancel or vary your order by agreement with us.


Cancellation or Changing of Order

If you would like to cancel or change an order that you have just placed, contact us immediately either by phone or email. However, if your order has already been sent, our return policy will then apply.


Provision of Information

The purchaser is responsible for supplying the correct information for payment and delivery.


Delivery

We make every effort to get ordered items shipped as soon as possible. You will receive an email confirming shipment.


Ownerships Rights, Copyright & Trademarks

Keen-to-Read Books have the right to provide this web site and own or control or have the right to use the content on this site. You may link to pages on this site, however you may not copy our intellectual property (content) to another site without first gaining written permission to do do. You may print out any pages from this site for your private, non-commercial use. However, in doing so, you acknowledge that ownership of the intellectual property on this site remains with Keen-to-Read Books Ltd.